slvipa Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions apply:

• "slvipa," "we," "us," or "our" refers to the slvipa online gaming platform, its operators, and its authorized licensees operating under PAGCOR authorization in the Philippines.
• "Platform" refers to the slvipa website accessible at https://slvipa.net, including all pages, subdomains, mobile-optimized versions, and any associated digital services provided by slvipa.
• "Player," "you," or "your" refers to any individual who accesses, registers on, or uses the slvipa Platform in any capacity.
• "Account" refers to the registered player account created on the slvipa Platform, through which the Player accesses games, deposits funds, places wagers, and requests withdrawals.
• "Real Money Wager" refers to any bet or game stake placed using funds deposited into a Player's slvipa account balance.
• "Bonus Funds" refers to any promotional credits, free spins, deposit match amounts, or other non-cash incentives credited to a Player's account under a promotional offer.
• "KYC" (Know Your Customer) refers to the identity and age verification process required by PAGCOR regulations and slvipa's internal compliance procedures.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government body that regulates gaming operations in the Philippines and under whose authorization slvipa operates.
• "Prohibited Jurisdiction" refers to any country, territory, or region from which access to or use of the slvipa Platform is restricted or prohibited under applicable law.

By accessing the slvipa Platform, creating an Account, or placing any wager, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms and Conditions in their entirety, together with any additional policies referenced herein, including but not limited to the Privacy Policy and Responsible Gaming Policy.

Your continued use of the Platform following the publication of any amendments to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. slvipa recommends that you save or print a copy of these Terms for your records.

If you are accessing the Platform on behalf of a third party or as a representative of an organization, you represent and warrant that you have the authority to bind that party to these Terms.

3.1 Age Requirement

You must be at least 21 years of age to register an Account and use the slvipa Platform. This is a non-negotiable requirement mandated by Philippine law and PAGCOR regulations. slvipa strictly enforces this requirement and conducts mandatory age verification as part of the KYC process. Any Account found to be registered by or operated on behalf of a person under 21 years of age will be immediately suspended, all winnings forfeited, and any deposited funds returned to the original payment source subject to verification.

3.2 Geographic Eligibility

The slvipa Platform is operated under PAGCOR authorization and is intended for use by residents of the Philippines. Access from Prohibited Jurisdictions is not permitted. It is the Player's sole responsibility to ensure that their use of the Platform is lawful in their jurisdiction. slvipa makes no representation that the Platform is available or appropriate for use outside the Philippines.

3.3 Registration Requirements

To create an Account, you must provide accurate, current, and complete information as required during the registration process. This includes, at minimum:

• Your full legal name as it appears on a government-issued identification document
• Your date of birth
• A valid, active email address to which you have sole access
• A valid Philippine mobile phone number
• Your residential address within the Philippines

You agree to promptly update your Account information if any of the above details change. slvipa reserves the right to request supporting documentation to verify any information provided at registration or at any subsequent point.

3.4 One Account Policy

Each Player may hold only one active Account on the slvipa Platform. The creation of duplicate or multiple Accounts — whether using the same or different identity details — is strictly prohibited. slvipa uses technical and manual verification methods to detect duplicate registrations. Where duplicate Accounts are identified, slvipa reserves the right to suspend all associated Accounts, forfeit any Bonus Funds, and withhold withdrawals pending full investigation.

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your slvipa Account login credentials, including your username and password. You must not share your login details with any third party. All activity conducted through your Account — whether authorized by you or not — is your responsibility, except where such activity results directly from a verified security failure on slvipa's part.

slvipa will never ask you for your password via email, live chat, or any other communication channel. If you receive any communication purporting to be from slvipa that requests your password, treat it as fraudulent and notify our support team immediately.

4.2 Account Verification (KYC)

slvipa is required by PAGCOR regulations to conduct identity verification on all Accounts. You may be required to submit one or more of the following documents:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilHealth ID, voter's ID)
• Proof of address (e.g., utility bill, bank statement dated within 90 days, BIR document)
• Proof of payment method ownership (e.g., screenshot of GCash account showing name and mobile number)

Withdrawal requests may be held pending satisfactory completion of KYC. slvipa may request additional documents at any time and for any Account. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension.

4.3 Account Closure

You may request closure of your slvipa Account at any time by contacting customer support. Account closure requests will be processed within 5 business days. Any remaining real-money balance will be returned to you via your registered payment method, subject to outstanding wagering requirements and identity verification. Bonus Funds not subject to completed wagering requirements will be forfeited upon Account closure.

5.1 Accepted Payment Methods

slvipa accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Metrobank, Visa, and Mastercard. Additional payment methods may be made available from time to time at slvipa's discretion.

5.2 Deposits

The minimum deposit amount is ₱100 PHP. All deposits must be made from payment accounts or cards registered in your own name. Third-party deposits are strictly prohibited. Deposits made from payment methods not verified as belonging to you may be returned, and the associated Account may be suspended pending investigation.

slvipa does not charge transaction fees on deposits. However, your payment provider may apply their own fees or currency conversion charges, for which slvipa bears no responsibility.

5.3 Withdrawals

Withdrawal requests are processed subject to the following conditions:

• Your Account must have completed KYC verification
• All applicable wagering requirements attached to Bonus Funds must be satisfied before bonus-derived winnings can be withdrawn
• Withdrawals will be returned to the same payment method used for the original deposit, where technically possible
• The minimum withdrawal amount is ₱200 PHP
• slvipa targets same-day processing for GCash and PayMaya withdrawals submitted during normal business hours; bank transfers may take 1–3 business days

slvipa reserves the right to conduct additional security and fraud checks before processing any withdrawal, which may extend processing times. Players will be notified if their withdrawal is subject to such review.

5.4 Currency

All transactions on the slvipa Platform are conducted in Philippine Peso (PHP / ₱). Where a payment provider processes transactions in a different currency, exchange rates are determined by the payment provider and slvipa accepts no liability for any exchange rate differences.

slvipa offers various bonuses and promotional offers to eligible Players. All such offers are subject to the specific terms and conditions published alongside each promotion, which are incorporated into these Terms by reference. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for the matter in question.

6.1 General Bonus Conditions

• Bonuses are available to eligible Players who have registered a verified Account and meet the criteria specified in each promotion
• Unless otherwise stated, bonuses apply to the first qualifying deposit made within the promotional period
• Bonus Funds are credited separately from real-money balances and are subject to wagering requirements before withdrawal
• Wagering requirements specify the total amount that must be wagered before Bonus Funds or bonus-derived winnings become eligible for withdrawal. Specific multipliers are stated per promotion.
• Not all games contribute equally to wagering requirements. Slot games typically contribute 100%; live casino games, table games, and sports betting may contribute at a reduced rate. Specific contribution rates are stated per promotion.

6.2 Bonus Abuse

slvipa reserves the right to void bonuses, withhold winnings, and suspend Accounts where there is evidence of bonus abuse. Bonus abuse includes, but is not limited to: creation of multiple Accounts to claim bonuses multiple times, use of low-risk or zero-risk betting strategies designed to exploit wagering requirements, and collusion between Players for the purpose of bonus exploitation.

6.3 Modification and Withdrawal of Offers

slvipa reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time, including after it has been claimed, in cases where slvipa reasonably suspects abuse or where an error in the promotion terms has occurred.

All games available on the slvipa Platform are governed by individual game rules published within each game interface. By placing a wager, you confirm that you understand and accept the applicable game rules.

• All game outcomes are determined by certified Random Number Generator (RNG) technology, independently tested to ensure randomness and fairness. Return-to-Player (RTP) percentages are disclosed for each game title.
• In the event of a technical malfunction during a game, all affected wagers and outcomes will be rendered void. slvipa will credit any lost real-money stakes to your account balance. Winnings generated from a malfunction are not payable.
• Minimum and maximum bet limits apply to all games and may vary by title and by Player Account. slvipa reserves the right to impose individual betting limits on any Account at its discretion.
• Sports betting markets and odds are subject to change at any time prior to the commencement of an event. Wagers placed and confirmed prior to any odds change will be honored at the odds displayed at the time of placement.
• slvipa reserves the right to void any wager where it is determined that the wager was placed based on information not publicly available at the time of placement, or where match-fixing or result manipulation is suspected.

The following conduct is strictly prohibited on the slvipa Platform. Violation of any of the following may result in immediate Account suspension, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:

• Registering or using the Platform if you are under 21 years of age
• Providing false, inaccurate, or misleading information during registration or at any other time
• Holding more than one Account on the Platform
• Using the Platform for any form of money laundering, terrorist financing, or other financial crime
• Engaging in collusion, match-fixing, or any form of cheating designed to gain an unfair advantage
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform in a manner not permitted to human Players
• Exploiting bugs, glitches, or errors in the Platform software for financial gain. Any winnings obtained through exploitation of technical errors are void and will be reversed.
• Engaging in chargebacks, payment reversals, or disputes with your payment provider relating to valid deposits made to your slvipa Account
• Accessing the Platform from a Prohibited Jurisdiction
• Selling, transferring, or assigning your Account or Account funds to any third party

slvipa is committed to the promotion of responsible gaming. We recognize that for a small percentage of individuals, gambling can become problematic. The following tools are available to all Players from within their Account settings and are effective immediately upon activation:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Set a maximum duration for each gaming session. You will receive an alert when your limit is reached, and your session will automatically end.
• Reality Checks: Receive periodic on-screen notifications showing elapsed session time and net wager position.
• Cooling-Off Periods: Temporarily suspend your Account for a period of your choosing (minimum 24 hours). During a cooling-off period, you cannot log in or deposit.
• Self-Exclusion: Permanently exclude yourself from the Platform for a minimum period of 6 months. Self-exclusion requests are processed immediately and cannot be reversed within the exclusion period.

slvipa strictly enforces the 21+ age requirement. If you are concerned about your gambling behavior or that of someone you know, we encourage you to seek support. Details of responsible gaming resources are available on our Responsible Gaming page.

All content on the slvipa Platform — including but not limited to the slvipa brand name, logo, website design, graphics, text, game interfaces, software code, and data compilations — is the intellectual property of slvipa or its licensed content providers and is protected under Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent
• Reverse-engineer, decompile, or extract source code from any Platform software
• Use the slvipa name, logo, or any associated branding in any manner not expressly authorized by slvipa
• Frame or mirror the Platform on any third-party website or digital property

Any unauthorized use of slvipa intellectual property may result in legal action. slvipa reserves all rights not expressly granted herein.

To the fullest extent permitted by applicable Philippine law, slvipa's aggregate liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your Account during the 30-day period immediately preceding the event giving rise to the claim.

slvipa shall not be liable for any of the following, whether arising in contract, tort, or otherwise:

• Loss of profits, revenue, or anticipated savings
• Loss of data or corruption of data
• Indirect, consequential, or incidental loss or damage of any kind
• Losses arising from temporary or permanent Platform unavailability due to technical maintenance, server issues, or force majeure events
• Losses arising from unauthorized access to your Account where such access results from your failure to maintain the confidentiality of your login credentials

Nothing in these Terms shall exclude or limit slvipa's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable Philippine law.

slvipa collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding data handling at slvipa include:

• Personal data is collected solely for the purposes of account management, KYC compliance, transaction processing, fraud prevention, and regulatory reporting
• slvipa does not sell or rent personal data to third parties for marketing purposes
• Data is stored on secure servers and protected by industry-standard security measures including 256-bit SSL encryption
• You have the right to access, correct, and request deletion of your personal data, subject to applicable legal retention obligations

For the full details of how slvipa handles your personal information, please review our Privacy Policy.

slvipa reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, slvipa will provide notice to registered Players via email or via a prominent notice on the Platform, a minimum of 7 days prior to the amended Terms taking effect.

For non-material changes — including corrections of typographical errors, clarifications of existing provisions, or updates required by regulatory changes — the amended Terms will take effect upon publication on the Platform without prior notice.

Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease use of the Platform and may request Account closure in accordance with Section 4.3.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the slvipa Platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Before initiating any formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct negotiation. Players are encouraged to contact slvipa customer support in the first instance, and slvipa will endeavor to address all complaints within 5 business days.

For matters within PAGCOR's regulatory jurisdiction, disputes may also be escalated to PAGCOR through its established complaint resolution procedures.

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the slvipa support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the slvipa Platform
• Response Time: Email queries are typically responded to within 24 hours; live chat responses are immediate during staffed hours.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact the support team directly.